Terms and Conditions: (Generic Plans)
Any House plan or Architectural work sold by the Company whether owned by the Company or not or by any third party supplier, of which the house plan or architectural work is sold on their behalf or not or on our behalf on our platforms or using our platforms to facilitate such a transaction, that has been classified as Generic House plan or Generic Architectural Work on our website or any digital platforms of the company, such work or plans, cannot be owned by or have its ownership rights transferred to the customer as they are sold to multiple customers which merits their low cost in value.

Terms and Conditions: (Premium Plans)
Any House plan or Architectural work sold by the Company whether owned by the Company or not or by any third party supplier, of which the house plan or architectural work is sold on their behalf or not or on our behalf on our platforms or using our platforms to facilitate such a transaction, that has been classified as Premium House Plan or Premium Architectural Work on our website or any digital platforms of the company, such work or plans, can be owned by and have ownership rights transferred to the customer as they are sold to a single customer which merits their high cost in value but right to transfer ownership is reserved to the designer or artist. Premium House Plans or Architectural Work cannot be sold to multiple parties or customers by the Company. They are reserved for a single buyer and once bought; they are no longer for sale to other customers.

Terms and Conditions: (Shop items)
Return, refund and exchange policy
It must be noted that, Smart Construction has no physical presence where it stores and retails its goods. As a result, all goods purchased through our online store come directly from the suppliers and manufacturers dealing with us and delivered or distributed among customers. It is in the best interest of all our customers to verify the quantities and goods about to buy as no goods will be accepted for return or exchange after being happily received by the customer. Should we entertain the return or request for exchange after goods were received by the Company and ready for distribution, the customer will be liable for all transportation and handling fees to be incurred for such returns and exchange. Handling and admin fees will be levied on any returns, refunds or exchanges but will not exceed 20 % of the products retail value.

No refunds request will be entertained and accepted after goods have been happily received by the customer. In a case whereby, bought goods have been received by the Company and ready for distribution among the customers and a refund request is lodged, the customer will be penalised transportation fee to return the goods back to the supply. As a result, it is in the best interest of the customer to verify the quantities and goods they want to buy or seek assistance from their builders or contractors before purchase.

Original invoice document is required for any returns, refunds or exchanges.

No returns, refunds or exchanges will be entertained after 15 working days of being happily received by the customer. Strictly no returns, refunds or exchanges on open packages or broken or damaged goods or items.

Strictly no returns on Timbers unless the Timber is still in original strapped bundle and no loose timber will be accepted.

Strictly no returns on RoofTiles unless the RoofTiles are still in original wrapped pallet and no loose tiles will be accepted

Strictly no returns, refunds or exchange on cement products.